Xscapevision Flo Privacy Policy
Xscapevision Flo - Client Management, Invoicing and Support SoftwarePrivacy Policy
Last Updated: 25 Nov., 2025
1. Overview
This Privacy Policy explains how DT PROCUREMENT UK collects, uses, stores, and protects your personal information when you use our Services powered by XscapeVision Flo.
We comply with:
- GDPR (EU)
- CCPA/CPRA (California)
- Local and international data regulations where applicable
2. Information We Collect
We may collect:
2.1 Account Information
- Name, email, phone number
- Billing address
- Company details (if applicable)
2.2 Billing & Payment Data
- Invoice records
- Payment confirmations
- Transaction history (Note: Payment processors handle card/bank info. We do NOT store full payment credentials.)
2.3 Usage Data
- IP address
- Device and browser info
- Access logs
- Service usage statistics
2.4 Support Data
When you contact support, we may collect messages, attachments, logs, or configuration information required to assist you.
3. How We Use Your Information
We use your data to:
- Provide services and fulfill purchases;
- Generate invoices and process payments;
- Manage your account and subscriptions;
- Improve security, prevent fraud, and meet legal requirements;
- Send service-related notifications (renewals, alerts, etc.);
- Provide customer support.
4. Legal Basis (GDPR)
We process personal data under these legal bases:
- Contractual necessity (service delivery)
- Legitimate interest (security, improvement)
- Legal obligation (tax, invoices)
- Consent (optional marketing emails)
5. Data Sharing
We only share information with:
- Payment processors
- Hosting or infrastructure providers
- Legal authorities (when legally required)
- Third-party integrations you opt into
We never sell personal data.
6. Data Retention
We retain data only as long as necessary for:
- Contractual obligations
- Legal/statutory requirements
- Security and fraud prevention
You may request deletion where appropriate.
7. Data Security
We implement industry-standard security measures, including:
- SSL/TLS encryption
- Secure authentication
- Regular updates and audits
However, no system is 100% secure.
8. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you may:
- Access your data
- Correct inaccurate data
- Request deletion
- Request data export (portability)
- Object to processing
- Withdraw consent
- Opt out of marketing
Requests may be submitted via [Insert Contact Method].
9. International Transfers
Data may be processed in countries outside your jurisdiction. We ensure compliance via:
- Standard Contractual Clauses (SCCs)
- Verified secure hosting providers
- GDPR-compliant partners
10. Cookies
We use cookies for:
- Authentication
- Session management
- Analytics
- Checkout and cart functionality
You may disable cookies in your browser settings.
11. Changes to This Policy
We may update this policy periodically. Updates take effect immediately upon posting.
Legal Regulation & Compliance Section
(Optional Page for Your Website)
[Your Company Name] complies with:
- GDPR (EU 2016/679)
- CCPA/CPRA
- OECD Privacy Guidelines
- PCI-DSS (via payment processors)
- DMCA for copyright handling
- Consumer Protection laws in applicable jurisdictions
We maintain:
- Data Processing Agreements (DPAs)
- Internal security policies
- Vendor compliance documentation
- Risk assessments and logs (where required)