Xscapevision Flo Privacy Policy

Xscapevision Flo - Client Management, Invoicing and Support Software

Privacy Policy

Last Updated: 25 Nov., 2025

1. Overview

This Privacy Policy explains how DT PROCUREMENT UK  collects, uses, stores, and protects your personal information when you use our Services powered by XscapeVision Flo.

We comply with:

  • GDPR (EU)
  • CCPA/CPRA (California)
  • Local and international data regulations where applicable

2. Information We Collect

We may collect:

2.1 Account Information

  • Name, email, phone number
  • Billing address
  • Company details (if applicable)

2.2 Billing & Payment Data

  • Invoice records
  • Payment confirmations
  • Transaction history (Note: Payment processors handle card/bank info. We do NOT store full payment credentials.)

2.3 Usage Data

  • IP address
  • Device and browser info
  • Access logs
  • Service usage statistics

2.4 Support Data

When you contact support, we may collect messages, attachments, logs, or configuration information required to assist you.

3. How We Use Your Information

We use your data to:

  • Provide services and fulfill purchases;
  • Generate invoices and process payments;
  • Manage your account and subscriptions;
  • Improve security, prevent fraud, and meet legal requirements;
  • Send service-related notifications (renewals, alerts, etc.);
  • Provide customer support.

4. Legal Basis (GDPR)

We process personal data under these legal bases:

  • Contractual necessity (service delivery)
  • Legitimate interest (security, improvement)
  • Legal obligation (tax, invoices)
  • Consent (optional marketing emails)

5. Data Sharing

We only share information with:

  • Payment processors
  • Hosting or infrastructure providers
  • Legal authorities (when legally required)
  • Third-party integrations you opt into

We never sell personal data.

6. Data Retention

We retain data only as long as necessary for:

  • Contractual obligations
  • Legal/statutory requirements
  • Security and fraud prevention

You may request deletion where appropriate.

7. Data Security

We implement industry-standard security measures, including:

  • SSL/TLS encryption
  • Secure authentication
  • Regular updates and audits

However, no system is 100% secure.

8. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data export (portability)
  • Object to processing
  • Withdraw consent
  • Opt out of marketing

Requests may be submitted via [Insert Contact Method].

9. International Transfers

Data may be processed in countries outside your jurisdiction. We ensure compliance via:

  • Standard Contractual Clauses (SCCs)
  • Verified secure hosting providers
  • GDPR-compliant partners

10. Cookies

We use cookies for:

  • Authentication
  • Session management
  • Analytics
  • Checkout and cart functionality

You may disable cookies in your browser settings.

11. Changes to This Policy

We may update this policy periodically. Updates take effect immediately upon posting.

 Legal Regulation & Compliance Section

(Optional Page for Your Website)

[Your Company Name] complies with:

  • GDPR (EU 2016/679)
  • CCPA/CPRA
  • OECD Privacy Guidelines
  • PCI-DSS (via payment processors)
  • DMCA for copyright handling
  • Consumer Protection laws in applicable jurisdictions

We maintain:

  • Data Processing Agreements (DPAs)
  • Internal security policies
  • Vendor compliance documentation
  • Risk assessments and logs (where required)

© 2026 Xscapevision Flo - Client Management, Invoicing and Support Software
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